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Susan Heimerdinger

Sales Associate

Testimonials

A Realtor Who Cares

"AN OUTSTANDING PERSON & REALTOR WHO CARES ABOUT YOUR NEW HOME!
Susan is not only a superb realtor, but someone who you can relate too. My husband and I were being transferred from Michigan to the Cincinnati area. We had lived here 20 years ago, but a lot had changed so we needed someone who knew the areas we were going to live and retire in. Susan listened to all of our needs. We were looking for a certain type of house and had many items we wanted in a house. Susan constantly sent me web pages to look at before we went to the house. She didn't waste our time as we were not in town too many times. Our house in Michigan sold in a day so we had to rush to find a house down in Cincinnati. She worked so hard for us. She is so pleasant, professional, super personality and became our first friend fast in the area. She found us a lot of wonderful homes! She was with us as much as we needed. She came to the inspection, let workers in our new house when we were still up North. Went beyond and above a realtor's job description! She was our life line down here while we were wrapping things up at our old house!
I would recommend Susan with all my heart. She is so nice and pleasant and will find things in houses that you would not think of. I really enjoyed working with her and miss her already!"

- Boes, Liberty Twp.

Exceeded my Expectations!

"Susan was a joy to work with. As a first time home buyer, Susan exceeded all of my expectations. She was extremely patient and really took the extra time to help find the right place for me. Being new to the whole process, Susan walked me through the entire way and made me feel at ease. Susan went above and beyond and was always very friendly and professional. I'm so grateful for all of her hard work and would recommend her to anyone in need of a realtor."

- Butterfield, Liberty Twp.

Great Experience!

"We honestly can't thank you enough. You are absolutely WONDERFUL! I had to stick to 500 characters on the review, which wasn't enough, but we will recommend you to anyone we know who is looking to buy or sell. You were so patient with us and as first time home buyers, we know it can be frustrating at times, but you were great! You answered any and all of our questions and made the process so easy for us. You knew exactly what to do, what to look for, what to ask, etc. You also make excellent recommendations for the inspector. He was great, too! Even my parents said how wonderful you are too. I know they were with us a lot in the process so thank you for being ok with that too. They said they'll certainly be recommending you as well. Again - thank you, thank you, thank you!!! We had such a great experience!!!"

- Heim, West Chester, OH

Outstanding Realtor! Reliable

"Susan, has been an outstanding Realtor! Susan and I gelled from our 1st conversation. I contacted Susan in hopes to place a back up offer on a home she was selling. She informed me that the home I was interested in was not available for "Backup Offers", but offered her service as buying agent. I took her up on her offer right away and luckily found a newly listing the next day. I shot Susan an email regarding the listing and she responded in a matter of minutes. Susan is reliable and her response is ALWAYS quick. Susan set up a time for me to see the property the next day and I put the offer on the house that day. To make a long story short, I am now a new home owner with the extensive help from Susan Heimerdinger! If Susan hadn't responded as quickly as she did, I could have loss the opportunity on a fantastic home! This I know, because there was someone who viewed the property shortly after me and placed the offer, but mine was 1st so the accepted mine! When it's time for me to sell, If I ever do, I'm going directly to Susan. But in the mean time, I will continue to keep in contact with Susan just to say "Hi". I couldn't ask for a better realtor! :)"

- Styles, Cincinnati, OH

Patient & Knowledgeable

"It is with pleasure and gratitude that we share our experience with Susan Heimerdinger. If you’re thinking of buying a new home I would definitely recommend Susan. As first time homebuyers my husband and I were clueless as to how the real estate world worked. Susan was not only extremely patient with us; she went above and beyond to walk us through each and every step. My husband and I both felt that Susan only had our best interests at heart and made
sure our home buying process went as smoothly as possible. Susan is extremely knowledgeable about the market and provided us with realistic expectations. If you want a Realtor who goes above and beyond for their clients, and makes you feel more like family than just another client I would happily recommend Susan Heimerdinger."

- Reeder, Loveland, OH

Top-Notch Realty Expertise

"It is with great pleasure that my wife Nicole and I write this letter of recommendation for our real estate agent, Susan Heimerdinger of Re/Max United Associates.

Susan made us feel as though our needs always came first, and that we were her only clients (even though we knew we weren’t). She helped us sell two homes (quickly) and helped us buy our dream home over the past year. From the beginning we experienced top-notch realty expertise, very timely responses, fantastic follow up throughout the process, and with the manner in which our homes were listed, presented and shown to prospective buyers. Susan was ALWAYS accessible for our calls or texts when we had a question or concern. She did such a great job, we have already referred her to friends … and now family. You only refer the BEST to your family and friends. Now, Susan is part of our circle of family and friends. Oh yeah…and Go Steelers and Bearcats!"

- Phillips, Cincinnati, OH

Very Reliable....

"Susan is a very reliable person and we are thankful for all of the time she invested in helping us find our new home and in selling our home. She was always willing to come to our house to meet with us which was very helpful since we have young children. She was very personable which made it comfortable to have her in our home and to spend time searching for our new home! Susan was always on time and responded promptly. Susan’s organization and reliability made the process of moving much easier and we would recommend her to anyone who is looking to buy or sell a home!"

- Henderson, Maineville, OH

Helpful

"Susan was great! She helped us find our dream home and walked us through every step of the process. We couldn't be happier! We will be listed our condo as soon as we get moved into the new place and I'm sure she will be just as helpful with that process."

- Butterfield, West Chester, OH

Proven Marketing Strategy

"Susan….we want to send our sincerest appreciation and gratitude to you for helping us sell our home in ONLY 9 days! Throughout this process, you provided exquisite service in sending us timely status reports, continuous communication, and a proven marketing strategy. Your complete knowledge of market conditions, the competition (other sellers), etc… was outstanding. You deserve the upmost awards Re/Max has! Your service is superb and follow through is flawless!! You made us feel like we were your only client and you became part of our family. We will recommend you to everybody who needs a real estate agent….Thank You!"

- Phillips, Fairfield Twp., OH

Patience and Expertise.....

"Susan,
I just wanted to thank you for all your help with finding homes for our son Zack and our daughter Kim. Having two first-time home-buyers in the same family, looking at the same time and in the same area, was quite a challenge, yet you were able to meet both of their individual needs with all the patience and expertise that first-time home buyers require. It was fun to watch them go through the process from start to finish, with all the bumps and learning curves along the way, and see the end results of two perfect places! We could not be happier with the results! Both of them have beautiful condos in a wonderful area! We are all thrilled! You made this experience a true pleasure and we can’t thank you enough!"

- Butterfield, Liberty Twp.

Sold timely in a tough market.....

"This is a quick note to thank you for all you did to assist in selling the property at 304 Sunny Acres and the two adjoining lots in Griffin Gate Subdivision.

As you know, from my days of practicing law I had a lot of contacts in the real estate community, and yet I wanted to give you the opportunity to work on the sale because of our friendship and my knowledge of your long association with the real estate industry. I couldn't have made a better choice.

Because I owned the property as a trustee, I had the duty to assure that I sold the property at an appropriate value, but at the same time I had to dispose of the property as expeditiously as possible because of the significant ongoing expenses associated with the property. Your periodic prompt and well researched responses to my continuing requests for market date were invaluable in helping me make timely decisions as to the listing prices and our response to the offers which came in. This is primarily what I expected from whomever I chose as a realtor. But you went far beyond this - all of your many trips and work to prepare the property for sale, dealing with various repair, cleaning and utility representative, as well as always keeping me informed as to developments and what I needed to be doing. Quite frankly, I found myself totally relying on you to manage the transaction. The ultimate result, of course, is that we sold all of the property in a very timely fashion and at terrific price in a tough market.

So thank you again for your assistance and please know that I will enthusiastically recommend you to anyone in need of a realtor.

With kindest regards,
D. Berger
"

- Berger, Cincinnati, OH

Trustworthy......

"Like so many first time home buyers we had a lot of preconceptions about the whole home buying process. We were apprehensive about using an agent to buy a new home because we couldn’t understand what service it was that they would provide that would justify their commission and we were concerned about whether or not they would be serving our own best interest or their own. We decided to work with Susan on the basis of some very trusted family recommendations and we couldn’t have been more pleased. After a couple of meetings with her, she put all of our fears to rest. Not only did having her on our side cost us nothing, but she was also an invaluable asset to our family in purchasing our home and saved us untold amounts of time and money.

While we have always been able to easily look up home listings ourselves, we found her input as to the value and conditions of particular properties incredibly insightful, and very helpful in determining which homes we should look at. Once we did decide to go check in on a potential property, Susan never showed up with anything less than a complete accounting of the home’s recent sales history, along with all of the associated disclosures and other pertinent information. She worked with my wife and me to address our particular housing needs and was able to steer us toward other homes that we might have initially overlooked. Indeed, the home we are now happily living in was one that would not have made our initial list or requirement were it not for her good advice and helpful input.

We dragged her all over town looking in on so many properties and we never found her wanting in either attitude or preparation. Her abilities and advice shone brightest however, when we finally selected the right house for our family. She helped us navigate the usual morass of paperwork involved in the offer and purchase process with ease, working around our schedules to make sure we understood everything and that all of our paper work was in order. And when the deal making got difficult, Susan worked hard to get the sellers to agree to our purchase price and helped us make a stronger case for our demands. She even went over and above what was expected of her and helped us tackle the paperwork impediments placed in our way by the bank that was financing our loan.

Buying a home has been a rewarding adventure for our family, but it did not come without a certain amount of labor and stress in the process. Susan Heimerdinger was one of the most important elements of what made our real estate purchase a success for us. We recommend her professionalism and intelligence, without any reservation to anyone who is looking to purchase a home. Her contributions and guidance to our effort were an integral part of making our new home and its purchase happen, and we are certain she can do the same for others."

- Jennings, Lebanon, OH

Professional......

"Purchasing a house is a major undertaking, especially for first time home-buyers. This is why it is important to have a responsible realtor with experience and that is why we chose Susan. Susan is always professional and wonderful to work with! Her ability to pay close attention to details and work with us in order to find a home that fit our needs is what makes her stand out from other realtors. Susan’s positive attitude and accommodating approach made working with her a pleasure!"

- Sculli, Cincinnati, OH

Genuine.......

"Susan, It has been an honor working with you. We want to thank YOU for all of your guidance and support through our home buying experience. It's very rare these days to meet a genuine person, and you are one to always remember... You will definitely be someone that we will recommend and go to in our future!”"

- Vucic, Trenton, OH

Thrilled......

"I was thrilled with Susan’s service, she represented our interests, understood our needs, she exceeded our expectations & we would definitely recommend her to all our friends & family!"

- Judy, Cincinnati, OH

Exceptional.....

"Susan was exceptional to work with! She is proactive, spent time searching for properties to meet our needs, was very thorough in her communications & delivered on everything she committed to do! We would choose to work with Susan again & will recommend her to others!"

- Vonderhaar, Morrow, OH

Dedicated.....

"Susan made the home buying process a whole lot easier than I had originally thought it would be.  She was very informative on every aspect of the process that I had questions on and was always willing to go the extra step.  She is definitely dedicated to helping her clients have the best experience possible in the purchase of a new home."

- Nathan, Cincinnati, OH

Reliable........

"Susan is very professional, great to work with & always projected herself in a professional manner. Always prompt & went beyond the call of duty."

- Bachman, Lebanon, OH

Detail oriented........

"Susan is one of the most professional and detail oriented individuals I have ever worked with. I was very skeptical about the entire buying and moving process, and Susan immediately put my mind at ease and took control over the entire process so I could focus on the little details. Susan will definitely be our agent for the selling of our other property. Thank you Susan!"

- Smith, Loveland, OH

Empathetic

"Thanks again for everything! You really did make the whole process easy and painless.

Our family had schedule an estate sale on a Saturday morning and Susan canceled her previously scheduled personal plans to attend the estate sale as an opportunity to meet prospective buyers and to show the home. We were grateful she was at the house as there were several interested buyers.

Even in this rough market Susan priced the home aggressively and was attentive to potential buyers, so the home was sold prior to going into MLS. It really alleviated the stress of the whole family estate situation, as we were not looking forward to the prospect of a long listing period.

I would recommend Susan to any buyer or seller. She is professional, easy to work with and conscientious with attention to detail and an exceptionally respectful, understanding and empathetic manner to her client's situation."

- Rutterer, Cincinnati, OH

Fulfilling a Dream.....

"I just wanted to say thank you for everything! I am moved in and it already feels like home. Everyone who has come by to help, all love my new place.

You helped me fulfill a dream that I never thought would happen.

Thanks again!
"

- Drillien, Cincinnati, OH

Helping People is her Passion!

"Voicing concerns about my current agent to a friend, she suggested I contact Susan for advice. She described Susan as a realtor with a "very successful real estate career." From the very first conversation, I understood why Susan deserved that distinction. Prior to our arranged call, she had done her "homework" on my house as well as the other listings in my area. Susan listened graciously to my grievances and quickly understood my expectations. Knowing I was moving out of state, Susan immediately contacted a colleague in that city to ensure I had a flawless transition. Helping people is Susan's passion. In my book, it is also the mark of a "very successful" sales person."

- Smith, Wilmington, OH